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Zach Holmes
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Zach Holmes
Telecom Loyalty Platform Trends: What’s Working in 2025
In 2025, telecom operators face more churn risk than ever. With low switching costs and high competition from MVNOs and OTT services, traditional retention tactics
July 10, 2025
Zach Holmes
How Can You Use Perks to Build Stronger Customer Loyalty?
I. Introduction Customer loyalty isn't what it used to be—especially in the telecom world. With new competitors entering the space and switching between service providers becoming
July 04, 2025
Zach Holmes
How Telecom Loyalty Platforms Like Paylode Boost ARPU Without Discounts
In a price-sensitive market, most telecom providers feel the pressure to compete on discounts. But slashing prices erodes margins and sets unsustainable customer expectations. The
June 25, 2025
Zach Holmes
Telecom loyalty platforms vs traditional CRM campaigns: What drives real growth?
Introduction: Loyalty vs. communication Customer relationship management (CRM) campaigns have long been a go-to for telecom brands seeking to engage users. Emails, SMSs, and app notifications
June 17, 2025
Zach Holmes
Inside the evolution of telecom loyalty platforms: From discounts to behavior-based rewards
1. From discounts to data: The shift in telecom loyalty For years, telecom loyalty programs relied on one tactic—discounting. Whether it was 10% off your bill,
June 13, 2025
Zach Holmes
The Future of Customer Loyalty in Telecom: Platforms That Drive Results
Customer loyalty in the telecom space has always been a tricky game. The industry is crowded, competition is fierce, and switching providers is easier than
June 12, 2025
Zach Holmes
Perks, Not Price Cuts: How Telecom Loyalty Programs Reduce Churn
Introduction Telecom brands are under increasing pressure to keep customers loyal in an industry where switching providers is easier than ever. Churn rates in the telecom
June 07, 2025
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